Hello, It's me. So listen, I work at Hardees, and one day, there was an incident. It was later on in the day, maybe five o'clock. I was working upfront, taking orders and handing out food when a customer walks into lobby. It was a man, he was kind of raggedy and unruly. Regardless of what I thought of him, I took his order. He ordered the number four all star box which consisted of a double cheeseburger, a spicy chicken sandwich, a small fry, a cookie, and a small soda all for five dollars and thirty-four cents. He was content with his order and wen tot go fill his cup by the drink station. He had ordered it to go, so he was just steady chilling in the lobby, staring at me. His teeth had literally looked as if they have been rotting in his mouth, but he didn't seem any older than thirty-five. I was becoming uncomfortable so I went in the back to get away from his brooding stare. One of my coworkers, Rose, told me that the food was done. I made my way up to the front and handed him his food whilst telling him to have a great night. He left and came back nearly fifteen minutes later. I walked up to the front to help him and the moment he came up to meet me at the counter, he instantly started swearing. It went like this;
Grunge Guy: "What the f*** is this? Seven f******* pickles are you f****** kidding me?!"
Me: "That is a double cheeseburger and I can have the back-liners, who make the food, make you a new sandwich."
Grunge Guy: "Yeah you go do that then."
*Not even one minute later*
Grunge Guy: "Actually can I get my f****** money back?"
Me: "I'll go get my manager."
I went to get my manager right after I said that. her name is Sierra and she is also a very good friend of mine. I told her what was going on and instantly her face darkened and she legitimately marched out of the office and upfront to where the guy was waiting. Their confrontation was as the following;
Sierra: "What can I help you with?"
Grunge Guy: "I want my f****** money back."
Sierra: "I can help you as soon as you stop swearing at my employees."
Grunge Guy: "She was being very rude."
*I was not about to put up with being treated like crap just because I work in the fast food industry.*
Sierra: "I highly doubt that."
The man kept swearing and finally it seemed as if he was leaving, but as I walked out into view, he threw the box with his food in it, and his drink. Sierra told him to "get out or she will call the cops", and he responded with, "do it you f****** b****!", and proceeded to walk put of our restaurant.
And that is how you begin to hate people and your job:).
Grunge Guy: "What the f*** is this? Seven f******* pickles are you f****** kidding me?!"
Me: "That is a double cheeseburger and I can have the back-liners, who make the food, make you a new sandwich."
Grunge Guy: "Yeah you go do that then."
*Not even one minute later*
Grunge Guy: "Actually can I get my f****** money back?"
Me: "I'll go get my manager."
I went to get my manager right after I said that. her name is Sierra and she is also a very good friend of mine. I told her what was going on and instantly her face darkened and she legitimately marched out of the office and upfront to where the guy was waiting. Their confrontation was as the following;
Sierra: "What can I help you with?"
Grunge Guy: "I want my f****** money back."
Sierra: "I can help you as soon as you stop swearing at my employees."
Grunge Guy: "She was being very rude."
*I was not about to put up with being treated like crap just because I work in the fast food industry.*
Sierra: "I highly doubt that."
The man kept swearing and finally it seemed as if he was leaving, but as I walked out into view, he threw the box with his food in it, and his drink. Sierra told him to "get out or she will call the cops", and he responded with, "do it you f****** b****!", and proceeded to walk put of our restaurant.
And that is how you begin to hate people and your job:).
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